WhyWeWork BrianVee
WhyWeWork BrianVee

Episode 109 · 9 months ago

#109 Chris Judd - EMCO Corp Account Manager - BrianVee WhyWeWork

ABOUT THIS EPISODE

Chris Judd is an account manager for EMCO Corporation where he brings products and services to his customers in the fields of Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection.

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linkedin.com/in/chris-judd-4a277591

...welcome to why we work with your host,Brian V. As he speaks to people like you from all over the world as wetogether dive deeper into our motivations, struggles, joys, seeminglymissteps, hopes, warnings and advice, which would be an encouragement to usall to get up. Get going on, keep on working. Working is tough, but working is good. Now here's yourhost to why we work. Brian V. I'm Brian B. And this is why we work today at thegreat pleasure of speaking with Chris Judd. Chris is the account manager at MCo Corporation in Canada, where his company provides products and servicesin h fact waterworks, irrigation, industrial and fire protection. Today I want to ask Chris knowing thathe is an athlete, how he has brought his skills from the field into hisworkplace. Join me today in my conversation with Chris Judd. I'm BrianV. And this is why we work today. Have the great pleasure speaking with ChrisJudd. Good day. Fine, sir. How you doing, Brian? Thanks for having me on,buddy. I am. Well, uh, I appreciate you coming on, Chris. Will you be able totell us I did a little introduction to you a moment ago. What industry you'rein and what it is you're doing now. Uh, currently I work in I work for awholesaler in the construction industry. Eso I am currently doing residentialcommercial, um, plumbing, heating and H fact sales on the wholesale side. Somepart of supply chain, um, which is far, Far cry from what I was doing when Iknew you in my previous life. So yeah, let's go back, Chris. What would havebeen in knowing that you're from California? Maybe the the answer comesin California. What was your very first job? Even as a kid selling lemonade?Whatever you do in Cali, my very first job was way. Have a local parks and recon DSO. There's a There's a gymnasium there. There's always adult leaguebasketball. So my very first job was, ah, scorekeeper for for this adultbasketball league at our local parks and RECs called Lameda Parks andRecreation on DLA Meat is where I was born and raised. So I I think I was 12or 13 and funny story. That's actually kind of where I got to know JeffCummins because he used to come home playing the CFL. Exact coach comments.Um, he would come home from playing the CFL, playing this. It needs adultleagues. And he and his brother were running. We're running the courts, andI was a scorekeeper. A tat. Time is a 12 13 year old kids trying not to messthings up. So they do get all. Was he good? Then you know what Jeff comes. Hemight even tell you Hey was better. He always thought he was better basketballthan football. But, you know, he obviously had a football body. Eso Zuk,man. So what? What was your motivation to get that a 12. Where you justhanging out at the courts? Where you did you enjoy ball yourself? Yeah. Youknow, I was a gym rat. I my first love was basketball. Like so I'm a diehardLakers fan. I always have been. I remember going to games of the GreatWestern Forum before the Staples Center. Um, you know, in L. A. It was It wasthe Great Western Forum in Inglewood, and I was taken to a couple games bybuddy of mine. And then, you know, I remember, like going to a game. Theycome back then playing like on the 8 ft hoops that they had done there when Iwas really young and like, dominating the next day. And I was like, Oh, thisis great. I quickly basketball guy. And so I would you know, I'd get up, I'dleave school. I I come home from school, I go right to the gym, I start playingbasketball. So I was always there. And so that was just an opportunity for meThio to be involved in basketball. Um,...

...you know, even though I couldn't playwith these guys because they're grown men and I was probably 12 or 13, Um, itwas just a way for me to stay involved on, be a part of the action down there.And I'd always wanted to work, um, for the Parks and Recreation League when Iwas a kid. But I obviously 12 13. You can't do that. So I don't even reallyknow how this was legal, What they're doing me then. But, um, that that'sthat's why I just I wanted to be involved, and I love basketball. As youventured up into high school. Was there a couple of other jobs that you had aswell? No. You know, my wife still gives me a hard time to this day abouthow much my mother enabled me to not do anything. So I didn't have a job untilafter I graduated high school. Um, and you know, like I was I played threesports throughout my high moral high school career. So all four years Iplayed best baseball, basketball, football, andan, the summer times Itwas, you know, summer basketball somewhere football. So I was constantlybusy and doing stuff with sports. Don't get me wrong. That's not why I didn'thave a job. There was time for a part time job built in there. But, you know,I was really motivated to do those sports. And my my mother did not makeme get a jobs like like most folks who were in high school, their parents onthe You think of that, though, to its by being in three sports, especially,you were learning some work ethic there. That although it wasn't a job, hasproven to be beneficial for your career. There's a question I have about thatlater on. But, you know, for someone to rise, you to say, Well, you didn't work.You were enabled. But you were working hard to. It wasn't all fun and gamesrow. Yeah, that's, you know, you definitely learn a lot about yourselfin sports. You know, I had my old high school football coach used to sayfootball is a microcosm of life. Um, you know, because you're going to getout of it, what you put into it, Um, and and so that was a really goodlesson for me in a very early age about the dedication and sacrifice that ittakes to become a successful athlete on dure, right? Like I it was hard work.And that was in the best shape of my life in high school. Like I was skinnyand, uh, you know, I was constantly, even when I wasn't playing sports. Iwas off riding my bike and I was I was always busy and active and doing stuffand very, very healthy. And and they're obviously was Cem transferrable skillsand and and things that I had learned during that time period, which to yourpoint, absolutely benefited me and and and lead, lead me and made me becomekind of who I am today. So how serious were you and your thinking about howgood you were in sports in high school? Were you thinking this was going to bea career? Was this going to be a university stint? What were youthinking for college and for your career? Well, it's funny, like I so myfirst two years. So, like freshman sophomore year, um, I had not hit mygrowth spurt yet, so I was a little runt. I was, you know, 5758 Even mygreat tenor of my 10th grade a year. I was only like 58 But I happened to belike my brother was the starting quarterback for the varsity team, andthe football is always the first sport in the of the of the school year. So itwas the fall, and I was actually by playing middle linebacker on my on myJV team. Didn't play quarterback, was a backup quarterback in the varsity team,and then my brother got hurt. And then as a 58 little runt, I got myopportunity to play Andi. I was still pretty realistic. At that time, I hadlimited skill set because of my height, and I didn't have the strongest arm inthe world. Um, it wasn't really, I would say until probably, you know, noteven my junior. Probably my 12th grade year. I was like, You know what? This?There might be an opportunity here. And it was It was in football, you know,like I would have loved to have been able to excel in basketball. But Ididn't have the skill session. I was not. The athletes needed to be a, youknow, a 6 ft 2.5 6 ft three guard. Yeah, I'm not. I don't have that skill set,um, to play basketball. So I focused on...

...football and I thought there might bean opportunity, um, to earn a scholarship and get a free education.Like I didn't think there will ever be professional sports the only. Andactually, it's funny. Coach comments might even tell you this if you everwere to ask him. Long snapping, which is a very specific skill of football,was the Onley opportunity. I really had to probably do anything at theprofessional level because it's very specific. And my uncle, My uncle, UncleBob and Uncle Charlie. We're both centers, like they're both lineman andthey both taught me to long snap because they both long stop for theirteam. So I've been long snapping for so long as I could remember, it was prettydarn good at it. But as far as the quarterback side was concerned, I waspretty realistic and just wanted to be able to get a free education. Um, and,you know, travel around and see what that opportunity would provide for me.So how did that decision come to you for which school to pick in what youwere going to take for your education. So after high school, I actually, Ididn't get I didn't go Thio College University Right out of high school. Iwent to a local community college. Um and, uh, and I spent 2.5 years. They'reactually three years by the time it's all said and done, um, and it wasaround well, after I was done playing my last year, I was I didn't play allmy first year, I had what's called a gray shirt, which is you're not a fulltime student, but your college clock doesn't start running because you'renot a full time student on then I was like a third string quarterback. Myfirst year, I was eligible, and then I wasn't even the starting quarterbackuntil the first game. We had a three way try out. He was gonna be a startingquarterback first game of the year because the offensive coordinatorthought I should have been the quarterback. The quarterback coachthought that another guy should have. The quarterback and head coach thoughtthe third guy should be the quarterback, so no one could decide who was gonna bethe quarterback. And so the first game of the year. I played the best out ofthree quarterbacks, and it was my spot from that point forward on Ben. I had acouple smaller opportunities. Um, there was a school in Missouri. I think thatthat flew me out, wanted me to go there. And there's a couple of local colleges.Um, they're great academic universities, but they couldn't offer any financial,um, financial assistance. Um, and then I got a phone call from Jeff Cummins,who I've known literally my whole life, pretty much He coached my older brother.Adversity. Basketball towards high school. Eso Jeff Commons is the headcoach of the Katy University. Played in cfl aan de so Yeah, he knew my olderbrother. His younger brother was like my freshman basketball coach. Like Italked about before. There was a whole limited park connection. Eso he knew me,but there's like a short run. He remembered me is like that short runkid. Um but then he was able to see my highlight film. He flew me up here.Thio fulfill Nova Scotia. And much like I'm sure your wife is feeling at thattime coming into the town, you're like, where am I? Like what is happening?Where people like Where you taking me right now? Um and I didn't I mean, Ididn't know what I want to study, Brian. I knew I wanted something in the sportsworld because that's that's what I knew. I knew that I love sports. I wanted todo something sports related and so kinesiology was that route that I tookknowing that there was different things in the sports realm that you could dowith the kinesiology degree, including coaching which actually took a couplecourses and coaching when I was a Takeda. So so you ended up being acoach for Katie. Are you still coaching? Educate Ian Now I am. Ah, I'm a gameday consultant. I'll say, like, I don't really do much for the team throughoutthe week for home games. I'll go down and I'll hang out and I'll offerwhatever kind of assistance I could give to the guys last. Last year, I wasreally I was on the sidelines and I was helping out with with the quarterbacksbecause the quarterback coach was also the special teams coordinator. Soduring a game, especially as...

...coordinators extremely busy because hehas a lot of things on his plate S. So I was just able to offer, um, my, youknow, my I wanted to offer to help however I could. And last year it waswith the quarterbacks on the sideline discussing with them the Siri's. Thatwas what they saw, what they might wanna look for next time on DSO. I'vestayed on even since I stopped coaching, and in some facet I've always donesomething, whether it's being up in the booth, on game days. Um, you know,offering another set of eyes and the defense, which I actually did for oneyear. I'm no longer full time, and I definitely don't give very much to him.But I offer what I can, um, every season I have done so and I love everymoment of it, knowing your commitment to sports, your passion for sports Whatyou mentioned this earlier to what skill set were you able to bring intothe job that you have now? Uh, I think one of the biggest skillsets that I have was leadership having been around such great leaders in mylife, Um, in the coach world, onda and also getting to travel around andseeing the way that different people approach management and leadership. Um,I think I was able to bring that to the table. Um, the other thing that I bringthe tables mhm, persistence. Um, you know, like, I have failed mawr thingsin my life, and I have succeeded at, but it's the opportunity that failureprovides you to overcome and to adjust and adapt and change the way you'rethinking or acting or doing something to become successful you know, and I Igot into the sales world that way because, you know, sales, you fail allthe time. People tell, you know, all the time. But for me failing or havinghaving someone tell me no, isn't it doesn't really do much to deter me. Um,you know, I'll call someone. I have actually had to have someone pick upthe phone and tell me, please stop calling me. What do you want? Um andyou know, it's on. I told him that all you gotta do is answer the phone. Youknow, I'll keep calling until the end of the phone and told me to go away.But, you know, s Oh, that's like the sales. Definitely. I have advantages inthe sales world. And I think I actually had several articles that that detailhow some companies look for X next, athletes for their sales people becausethey know that they've been kicked down and kicked in the dirt by their coachesor by life or by the game or whatever. That experience that failure on daobviously being able to, you know, graduate from university and to play ata relatively high level of sports you experience a whole lot of that. Sothat's definitely helped, especially at the quarterback position. What is theprocess that you're you're going through, say, on a weekly basis, inyour position as an account manager? Well, it's actually changed quite a bitduring the global pandemic. But when I first started, I was tasked withidentifying, um, kind of general contractors in this area from fromWinterberg, Windsor, Nova Scotia, to Digby Nova Scotia, um, to attract themto purchase more of their critics. And, you know, anyway, some some bastard.But, um, I'm on the road. I was on the road, I should say, two or three days aweek, um, attracting new bitch do new business while also keeping like ourcore customers happy. Um, you know, so you wanna grow the relationships thatyou have and you wanna develop new relationships. And so that's what I wasdoing primarily. My role is kind of, um kind of changed a couple reasons. Oneof them was one of the The relationships I established while onthe road was with a pretty prominent developer in the area. And they haveidentified the Annapolis Valley where we live as a great opportunity formulti. You know, multi level multi unit apartment building complexes. Andi, Ikind of took the point, um, on on...

...working that relationship. And they'venow built 44 different four story apartment building complexes in thisarea. Um, and, uh, you know, the majority of it has been me working thataccount and, uh, and getting them to get us much stuff a Z can from us. Sothat's kind of been my focus of the last two or three years Is reallyworking that well, also, you know, developing relationships with thecounter that we have or on the phone or not so much of the road lately. But yeah, what is what is some difficult doyou have in your position? And what are some satisfaction is that you getdifficult, like I'm the point of contact for a lot of for a lot ofpeople. So, um, you know, there's a lot. There's just, like, get anything.There's a whole lot of when mistakes are made on the first call that thatpeople that people want to talk to them on the first call that that they wantto make And, you know, there's that could be difficult times. Um, you know,because I gotta gotta eat crow quite a bit. Um, you know, that's that is whatit is. That's one of the difficulties. Another difficulty, obviously. Ah,whole new position. Like, I've like I currentlylike I sell, you know, like plumbing fixtures and heating appliances. And Iknew nothing about that. So there's been a steep learning curve with that,um but but, you know, like, I remember when I first started, I would go homeat night. Pretty Children, of course. But I would I would come home and Iwould get on YouTube trying to figure out Okay, what am I selling? I don'tknow what I'm selling right now, as you probably know more about this product.And so that was one of the bigger learning curves for me. Um is learningthe product and learning the mechanical side of the whole industry because I'mnot super mechanically inclined. Eso how these things work. It was was amystery to me, and and that's that's never gonna be that's never going tostop because, you know, that's that's constantly changing in this industry asWell, um, but that was definitely one of the bigger difficulties. Justknowing the product and learning the product. How has your appreciation? And I knowone, maybe not having a job, But you've had people work around you and, youknow, some different industries. But how is your appreciation grown fordifferent aspects of different industries? Because I know with thispodcast, the more I talk to people doing things that I have no idea about,but just thinking of whether it's an apartment building, our house and allthat goes into it all the people that come into the process. How is yourappreciation of of your industry grown over the last few years? Uh,exponentially, you know, like you, didn't you? There's things that youdon't really pay too much attention to, but I remember, actually, it's, uh,when I moved into my old play like my wife and I bought our first house, um,I tried to do some home plumbing. Um, and water started spraying everywhere.So, like okay, like, I'm out of my element already. Like, this is crazy.So you know, between that and then, you know, like when a new houses built youdidn't really pay too much attention to it. Like, you see, would you seeplaster, You know, drywall, that stuff. But there's so many differentcomponents to it. Um, you know that from the plumbing to the heating to theventilation to the, you know, the h of X systems and and all the differentaspects to go into it. And each one of those is a specific trade. Um, thatthat has years of training on that one system, you know? So you know, youdefinitely getting appreciation for these, for for for the folks that youwork with and for the individuals that around you that you didn't really havebefore. You know, like, there's a lot of misconceptions out there about aboutplumbers. And now all I would do is fix toilets. Okay? No, there's a ridiculousamount of skill. Um, that it takes thio be a plumber and and to know how thesecomponents work and how they work together in Esso. You know, every dayit feels like your appreciation for what these individuals are capable of,what they could do, grows. And I asked him questions all the time, like I wantto know more stuff and they love to talk about it, you know? Looks likeanybody you know, if if someone's great...

...or something, I know a lot aboutsomething. They want to share that knowledge with you. Absolutely. Youknow, so all ask questions, and I just wanna hear these guys talk sometimesbecause they have such a depth of knowledge of their trade and and youknow of their what what they're doing, It's It's It's pretty phenomenal. Howdo you stay productive? You mentioned this in that you have resilience,especially coming from sports but sales. Now you have an account, so it's kindof a little bit different. But when you weren't in this particular position,how did you stay productive when you know you're getting nine out of 10knows rather than Yes. But how are you getting back on the horse and gettingin there? What's keeping you going? You mean you stay active? I mean,that's so when I first started, what I did was essentially I developed a listof all the people that I wanted to call that we have not done any business with.Then it was, I think, 100 75 different names and numbers I come up with. Andso you just goes to you start going down the list and a lot of theseindividuals they don't even know They didn't know me. They definitely didn'tknow me. On dso you get a lot of folks who they know they don't really haveany interest. But 175 calls I made Brian have probably set 25 meetings ofthose 25 meetings. I probably got 12 people to come in to actually buy stufffrom us. So it took 175 phone calls to get 12 accounts. Um, but it also didthat over, like, a two day period, you know? So, um, it's not at some point,actually, I wish that the Valley had more opportunity for those kind of coldcalls and often like unknown entities. But around here, really, there's onlyso many people that are doing this stuff. I was able to go through it in,like, two or three days. I you know, I remember I had a job after I decided togo back to California, went back to California from, like, 2008. Um at theend of 2008 and beginning to to us nine on. I got a job with the company in LosAngeles County, but I eventually became the A business development manager for,um, Los Angeles and Orange counties. And so that's like there's, like, 30million people in those two counties. And so I I couldn't fill up my funnelfast enough with these different leads and stuff that it was, you know, Icould couldn't wait to go make phone calls. And here is a little is a littlebit different. Um, here it's it's a lot about who you know who you are andwhether someone trust you, and whether you're that person that they know thatyou're not full crap, essentially relationship to. And then if they don'tget you now, you can come around, circle back and maybe meet them againsometime. That's right. Eyes. They're a some sort of tool that you use. It isessential for you. I mean, it could be your phone or a program, but somethingthat helps you stay efficient. Yes, I definitely use Siri on my phone, um, inthe you know, in the course of a day you have. You have people asking to dothings all day long and then So if I'm in the middle of the task and I Ialways tell my employers that I'm great at multitasking, that is not true. I amnot a great multitasker. I'm not like it's, uh I have I keep on telling wifeis because I have supreme focus so that when I'm doing something that has allmy attention, she doesn't buy a Supreme E try. She doesn't buy it. So, um, like,I have to leave notes myself, reminders myself. Um, I use my phone as myassistant for that for that purpose. So if a t end of the day, um, I thinkabout all the stuff I did that day and okay, what did I forget to do today?And generally speaking, I try to leave reminder in the moment because if Iforget to do something in the moment, oftentimes it's gone, because I alwayshave so many different things running through my head. Um, you know, most ofthem are just customer needs and what they need, and okay, give me this stuff.So I use my phone um it is incredibly important. I usually have a runninglist of reminders, you know, up to 10. 12 at a time. And then, um what? Everytime I have a moment throughout the day,...

I'll risk reference my phone. Okay,What I forget to do, um, and that, you know, when I was working in California,it was definitely, like my outlook calendar. And, you know, we had, like,a account management, uh, the customer management system. I don't really havethat here, so I use my phone, and it was It's extremely important for sure.Is there something now? Especially that you were later in starting work? Isthere something you wish you would have known when you were younger? That itwould have done you well now? Yeah. Money management. That's what Iwish I had known I was younger, you know, it's, um, the value of a dollar,you know, like I was again, like going back to my mother. God love her. She,uh she knew that when I was coaching football to Katya, Um, I wasn't makingany money, but I was chasing that dream. Um, but I probably chase a little bittoo long. Honestly? Honestly. And then, you know, I let my let my finances kindof get away from me quite a bit with regard to student loans and stuff. Andit took my wife, um, to kind of get me back on track to figure out okay, atthe end of the day, you got to get this going because you're we have a family.And so she got me back on track. And then, you know, we're now doing muchbetter, but money management, onda and understanding, you know, mortgages. AndI didn't know any of that stuff. And I'm learning on the go like were we now?So we have Obviously, we live in this house here, but we now have two rentalproperties, and we'll feel that we own on dso I'm learning on the fly withthose trying to to make those of his lucrative from productive as possible.Um, you know, thinking about this even now, like a business degree, isprobably something that I probably shouldn't got into. But, you know,hindsight's 2020 Like had I known that this is what I'm doing. Obviously,business would have been a better fit. Um, but you know, like I'm stillconstantly trying to learn that side and then, you know, as an accountmanager, and you know, I'm like my my my boss will tell you essentially, he'sgrowing me to take over for him. And so um co. It is a great corporationbecause it allows each one of the locations to operate as their ownbusinesses. It's like a franchise, but not a franchise. Eso we decide howeverything goes. So we're running our company the way we see fit, which isgreat. And so I'm able to see kind of the underbelly of that message behindthe curtain. How the how the business is run and then, you know, you seereturn on investment and gross profit margins. And so it za great to see thatside, that side. But if I had I had earlier start with that side of stuff,I think I would have been had a leg up for sure. I don't know if it's the missionstatement, but it's it's a vision of M code Thio for you to be working inteamwork and have trust, fairness and for everyone to care. No, I thoughtknowing you that this would be a good fit. It is. And there, there, there,there There's the core values, essentially that that you're describingwhen it comes. Thio Tomko. And that's very much what it is. It's, um theythey like to create that they're on the teamwork that that family they are.They're always seeking to find what they call their dream team at eachlocation. Um, and it's essentially just finding like minded individuals whohave the same goal. Um, you know, which is honestly, is to be as profitable aspossible while also developing relationship deep relationships andpartnerships. You know, that's that's what income is really all about withour customer base is developing partnerships, Um, and knowing that youknow you're gonna be loyal to us, and we're gonna do as much as we can foryou to make sure that your you know the best contractor or company or whateverthat you could be. We want you to get that, and our job is to help you getthere. Eso it is. It's a very cool company. Loyalty and, um, the idea ofcharacter. What character trait have you found to be essential in yourbusiness,...

...uh, honesty, you know, And it's I thinkit's honestly whether or not it Z you know, it's some what someone wants tohear not you know, I think just being honest with someone is the is the bestbest. And maybe that's the hard truth that there that you're gonna be tellingthis person. But it's better to be able to deal with it in the moment. And then,Okay, now what's what's Plan B A supposed to, you know, like not tellingthem. Like, in fact, one of the other core values of M Co is straight talk,and that's kind of what that is's. Uh, you know, you're gonna tell us personhow it is, and you're gonna help me figure out something out if it's notwhat they wanna hear. Um, but I definitely think that honesty side ofit and integrity, you know, Ah, lot of I've you know, I've always thought ofmyself the honest and high integrity person and this thing's company. Really,it has been suiting that those two character traits for sure, for me, where is now coming out of educationinto a career, where do you or how much do you value education, say, for thelistener, Whether it's formal or informal, you mentioned maybe inhindsight, you would have taken something differently. So thinking ofwhere you rate education in the need for it as people consider their careersbut also exercise, whereas exercise in your life nowadays well, exercises.Usually throwing my kids in here is as far as high as they can go. That'sthat's about the only exercise I get exercise I get these days. That andshoveling snow. Um, you know it Z as as as much of an athlete as I was, and andand I've never been super motivated. Unfortunately, for better or worse, togo out there and and go for a run, You know that being said, though, when I'mhome, I'm up, I'm active. I'm doing stuff. I'm always looking for somethingto do around the house, so I'm not really a couch potato, even though Idon't go out there and and exercise a ton, Um, I need to doom Or and I knowthat as's faras, the education goes, I think you know, I think education isfor at least I guess it really depends in my opinion. Um, I think education iscritical on bond. Thio What? Extended toe. You know what path you go down?Education wise, the mawr information and the more knowledge you could seekout from people via text book or, you know, whatever that might be, um, isthis gonna help you grow as a person? And it's gonna challenge your beliefs.You know, that's that's what I think university taught me the most remember,um, and Dodge was my was my kinesiology professor my first year to Katya, andshe called me on my crap all the time, and it was great, you know, like, Ewould come up with something, or I need you to come up with something. But Iwould ask for something and say you're not special. Why am I gonna give thatto you? You're not going to get to get any more treatment or any differenttreatment than anyone else in this class. So get your shit done in Santaand hand it on time. Pardon my language. I'm sorry. Um, but she on that in themoment. Like I was like, what is the woman's problems? She is now, like whenI references I love her because she just she didn't put up with crap, andshe gave it to me straight and really, I think helped o mold me. Um, and tounderstanding that. Yeah, I'm that special. I shouldn't get anypreferential treatment. Ondas. It's those kind of like, you know, for me.Anyway, my experience was that and that happened to me at the university. Sofinding whoever that person is in your life to be to educate you, Um, I thinkit's gonna be important whether that's in a secondary, you know, you know,university or whether it's, ah, you know, you're taking your plumbingcourses or you're you're in, you're in the trades, or someone should be there,toe help toe educate you in the way of life and the way life works. But alsoin your craft. As you mentioned, you had your wife tohelp you get things on track. Do you now have a goal now, looking furtherahead for yourself, you mentioned you...

...have some real estate properties youmight take over an account or the area there in M co. Do you have anoverarching goal? I do, um, and now my, my goal is, uh is the selfish one is toretire early. I want to retire at 55 and so I don't have a lot of time leftto do that. But in addition to that, because I know that if if I'm in aposition financially and and my wife allows me to refer to retire at 55 thatmeans that financially, we're doing OK. That means that my Children are gonnabe okay. You know, that means that they're gonna have their education paidfor. Um, that means that we're going to try to get them up, that opportunity tobe successful in life as well. And obviously I would never retire sacrificing that ability for myChildren to to do that. That's But if I know that, okay, I retire early. Thatmeans that I did things right and it took me a little late start in life toget there. That means I'm doing things correctly, and then we're taking thecorrect steps financially to be where we need to be, um, to allow for thatopportunity because I'd love to be able to golf every day. That's what I wannadio every day with with cove It I've been home with my dear wife Ah, lotsince 2019 in December because I have, ah, lot of vacation time, but now,because we get to teach online So I retired early, I think we would, um,kill one another e Well, I think you know, that's that's unfortunate sideeffect of the pandemic, because I believe that the divorce rate spikedbecause you're spending a lot more time with your loved ones. So it's hopefullyyou like the person you're living with so that the idea of my wife willprobably not let me retire at 55 even if we could Yeah, you just gotta haveher take up a sport with you If you're into that or whatever you're in to helpto get involved with that deep sea diving or something on. There you go.Is there anything that you people do not understand about you, Chris or yourindustry that you would like them to understand so they could have a betterappreciation of the work that you're doing? I think I just tell my touched onearlier just how many things that were involved in, you know, Um it zits,residential, new buildings, residential renovations, ITT's. You know,essentially anyone who's ever had Plummer or heat or come into theirhouse are Are heating. Uh, technician come into their house? Um, they allthey know. I think it's funny because everyone always expects everyone that,you know, like if you need something to fix something, your house, you shouldhave that in stock. Like, Why don't you have that thing there? They always cometo us for that stuff. And so their supply chain, I think it's something alot of folks don't quite understand. Um, and the the reality of the world. Rightnow, this supply chain is about to have some serious problems. There's someslowing that's happening. And, you know, there's we're about to see. We're goingto see some really big lead times on getting product thio to us or thesupply. Um, so I think things are gonna turn a little bit in that. Is there aparticular reason why that's going on? Is it just covitz slowing things downthere? Is that political co co? It's a big part of it. Um, the cost of rawmaterials is also skyrocketing, like stealing wood, and it's just goinginsane on part of that's like Is NAFTA and Trump trying to get involved and dosome stuff and you everyone retaliating? And But I think we're It's almost likea delayed Coben reaction for because almost everything is manufactured inChina these days. That's just the way it is. And so everything is beingslowed down, and we didn't really see it first. But now it's start. We'restarting to see a backlog, and things were starting to get to the point whereyou know something that we used to have to wait for two or three weeks to get.We now have to wait 23 months and where you keep hearing word that that's goingto become more and more of an issue moving forward, hopefully not in thedistant future, but definitely for the near future. And not that has anyimportance. And a lot of folks, um, but...

...it will have impact for many folks likeanyone who has anything plumbing and hopefully nothing breaks down plumbing,heating or ventilation related. That's gonna be tough to find because its'sgoing to start to slow down a little bit. Well, that's where appreciation ofthese different industries comes to light, where some people have no ideahow world events are affecting people. But as you're learning that Oh, youknow you can't get plastic or you can't get would you can't get this materialand your understanding these things better. And that's for younger peopleor, you know, people in their twenties and thirties. Thio understand this. Howthe world is really connected and how these different industries and the workpeople do are really essential. Right? And like e, I think it's, um, you know,for for I guess the word would just be ignorance is because it's not somethingthat folks ever think about, you know, like to you especially, I think, theyounger generation where they're so used to instant gratification, you know,like they want something, they got it, You know, like that now five g s or youwant some on your phone, you're gonna have it instantaneously. ITT's you.Everyone's used to getting what they want when they want, whether gettingout. But with regard to that side of stuff, it's there's not gonna be likethat, at least not for a little while. I just hope it doesn't have too big ofan impact. You Noah's far, you know, hopefully doesn't impact jobs. And Butthere was, You know, that being said Brian, like, a couple of years ago,there was there was talk that there was gonna be a lack of the long haulfreight truck drivers, and that was gonna lead to really big issues for thesupply chain, because there's gonna be no truck drivers, and that never cameto fruition, you know, s so it could just be all hearsay. And but we I'm I'mseeing it. It is actually happening. I just I hope that it's not going to getworse, as some people are predicting, because that's not good. That's gonnahave a big impact. A lot of people in terms of impact. Is there someadversity, Chris, that you have faced where it positively or negativelyaffect your work? But you can use that adversity to encourage others in theirwork. Uh, yeah, yes. I mean, it's, uh I don'tknow, um, that's kind of a tougher one to Brian, but, like, I just feel likethere's always adversity. Um, you know, daily, there's stuff that especiallysomething that's out of your hands like that. That's what I don't like. Howsometimes things were completely I have your hands, but you have to deal withon the front lines anyway. And part of it is to supply chain that we justtalked about, um, for sure. Um, more personally, adversity for people whoare facing adversity in their own lives and how you could encourage them intheir journey with work. Yeah, well, you know, just just there's always something, right. So itwas like for me, for instance. Um, the adversity with me is like, I'mconstantly tired, like, that's why I've used that. That's my adversity, because,you know, I have kids and they don't sleep very well or whatever, but I alsoknow that the ability for me toe to get up and do what I'm supposed to is gonnaset a great example for my kids. You know, on dso just my ability Thio drinka lot of coffee. Um, keep going, keep plugging and not allow that to stop me.You're getting away and, you know, it's, um there's always something that'sgonna be pulling at you there. There's no doubt about that there's whetherit's obstacle or something behind you trying to pull your backwards or, youknow, whether it's so much saying that, you know, Actually, I I guess I Thework did line of work that I'm in now, Um, and being an American, which whichhas had a bit of an impact, Um, you know, like people are right in yourface and I've had I've had some people say some not so nice things to me. Andluckily, luckily I've been yelled at by more coaching these guys could nevereven imagine. I've been called worse things by my coaches in my life, and Ican't even say it out loud because it's...

...not really something you should besaying. So it's water off a duck's back for me. But I know some folks out therethey're really impacted by what people saying thinking, You know, I don't think you can't letthat stuff getting away. And usually we even see that nowadays with like this,like the online bullying like it's so horrific. What's happening with somefolks? But they're just it's some words could be very hurtful, and I I'vefortunately but have the ability to let it run right off me and not evensticking. I don't worry about it. Chris. How can people get in touch with you?Maybe even m CO itself if they're looking for a job? Because it seemslike a very good place to work with opportunities. Eso write em coz isacross Kennedy. Actually send the states in the in the United States iscalled Fujioka H A J O. C. A. Candidates called him CO. We have, like300 locations across Canada. There's much of different names that it's under,but, um, www dot m co I think m co dot com dot c a. Your honestly, I forget,um, the company's email address. But it might be emiko lt d dot com. Um, if youBut if you want to get in touch with me, uh, feel free, might I'll give you myemail address for Franco. It's C J u d d. So see judge at m co l t d dot com.Um, yeah. If anyone does want to reach out, let me know. We have jobs poppingup all over the country. We get messages all the time about differentjob openings and opportunities. We have a great it's called the StrategicDevelopment program for young graduates to get into, um, that essentially, well,well, teach individuals the business. Um, you know, from the from from thedepths all the way to the top of the business. And it's a great opportunityfor someone had to learn learn the business. Um, you know, from thewarehouse position to the inside. Sales outside sales to management trainee. Um,there are there every every imco is always looking for these recent gradstrategic development individuals that because they that that's what it thinksis gonna be what sets us apart from other suppliers in our in ourcompetitors, um, is getting individuals who have this this level of educationbecause of the experiences that you do get when you when you go, go touniversity. And like we talked about earlier, just the different things thatyou're you know, that that you see and that you experience and, you know, Imean for Yeah, well, like for final for me. Um, it was like all of our grouppresentations that we did our presentation, that we did it to Katya.Where, um I mean like when I was working in California. Um, I worked,and I was able to set up a meeting of Siemens. Siemens is a ginormous Fortune500 company. I set up a new organization in a meeting of 25 of thebiggest decision makers for Seamen's on the West Coast of the United States.All in one room. Um and, uh, and I was out of my depth. I don't know what Iwas talking about, but we had our CEO in the room with me, and I was able tostand up in front of these people and give a presentation. Andi asked like,Where is that comfort like, How do you have? Like, what? What did you learnthat taught you how to do that was like, honestly, it was being at a Katya andbeing in this small class sizes and these group presentations, and youalways have to stand in front of people and present. Um And so I told thatremember those Can't your specifically remember I said this yesterday? Theother day on my podcast? My first one was about with Kathleen Martin James ingroup of about 40 people communications 101 Alexander Keats. Those who like itlike it a lot. That was my first one. I was shaking my second, my second one edid. I played Bob merrily in the background and said, Legalize it, don'tcriticize it. And I handed of zigs, eggs toe all the students. But now I'ma teachers. But I remember specifically...

...those instances at a Katya of juststanding up. And that's what you're saying of bringing that into theworkplace. Yeah, there's all topics, but no, it's just greatly. It's ah, andyou know, there's a number of small universities out there. They're gonnaoffer that same thing. But I'm sure in larger universities you're gonna get adifferent skill set that you would have developed, right? So it's But yeah, Ithink no matter where you go or what, you decided to do it. There's gonna bethings that you could bring to the table that you're gonna be ableto learn.Andi. That's that's what it's all about. One final question, Chris. Why do you work? I work. Um, I work to provide a better life for myfamily. That's why I work. Um, you know, before my previous life I worked. Um, Iworked football. I I did what I did because I was passionate about itbecause I was something that I wanted to reach the top echelon, the top level.And now all I've done now is I have a family, and so I'm making less selfdecisions. I'm doing the same thing. Um, in my industry now, I want to be ableto provide the best for my family. I know to do that, I need to master mycraft. I need to be the best at what I do. You know, even though there's talksabout me being the next line, that my position here now, here, locally, Iwant to be my boss's boss, you know? So that's why I work. Because I want to beable to provide those things for my family and challenge myself and to bethe best. I want to get the maximum bill maximumout of myself that I can and because I know if I do that, um, we're gonna beOK as a family. Chris Judd, count manager at M co corporations. I haveappreciated your time, and I appreciate the work that you dio appreciate that.Brian. Thanks for having buddy. Any time. It was great. I appreciate it.Thank you for listening to this episode of why we work with Brian V. Be sure tosubscribe, Follow and share with others so they too can be encouraged in theirwork. E, I hope that you have yourself a productive yet joyful day in yourwork.

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